Dear Collections Guy:

After four years a bank has foreclosed on a unit in our association that has not paid maintenance fees all that time.  We thought that when the bank took title the situation would improve, but now we see that the bank is not paying the dues, what can be done?

Signed,

Frustrated in Florida

Highly Unusual Win for a Collection Agency by Association Financial Services, L.C.

Palm Beach, FL (PRWEB) January 09, 2014

SNAP Collections has won the annual Readers Choice Awards for financial services sponsored by the Florida Community Association Journal and Florida Community Association Professionals. “This comes as a complete surprise to us, but is not undeserved,” said Mitch Drimmer, VP of Business Development at SNAP Collections by Association Financial Services.

Lots have been said and asked about the wisdom of working with delinquent owners in community associations, and allowing them to catch up using payment plans.  Some see it as a kind and wise decision and advocate that it is the correct approach.  Others seem to feel that it is unfair, and if a member of the association cannot pay on time they should be out.  Still others are convinced that most people who engage in payment plans wind up “falling off the wagon” and don’t finish up making the association whole.  My take on the subject simply is to consider the alternative.

Although our expertise is in community association collections our Senior Management Team are experts in money management, and after all when we recover association funds there are things you should know.  So here are some commonly asked questions and answers that we get from boards of directors regarding reserves:

1) What types of bank accounts are operating funds and reserve funds held in, respectively?

Answer:  Association funds should be held in financially stable, federally or state chartered banks and/or savings and loans that provide government guarantee on deposits.  As importantly, they should NOT be comingled and transferring money from the reserve account to the association’s operating account should not be a simply task to be accomplished by just one board member.  Therefore, the financial institution the association utilizes should have appropriate control procedures available to the association to make sure at minimum two active board members are involved with any transfers out OR between their bank accounts.